Computing Resources

General

Email Etiquette

Everyone who uses email should master email etiquette. Get quick tips on this important topic.

Do's and Don'ts of Email Etiquette

Windows Keyboard Shorcuts

Save time and energy. Learn Windows 7 keyboard shortcuts!

128 Useful Keyboard Shortcuts for Windows 7

GoPrint

We are now implementing a soft-rollout of GoPrint starting the fall 2013 term. This means we won’t charge for printing, but we will be installing and using GoPrint in all campus computer labs. Students and instructors will need to log in to GoPrint to release (or cancel) their print jobs. Instructions for both credit and non-credit students are available below. Non-students have the ability to create their own GoPrint account so they can print without a student account.

Please download the GoPrint Credit and GoPrint Non-Credit documents for more details.

The two manuals below show how to use the GoPrint pop-up dialogue box and how to open the GoPrint application manually. Using one of these two methods, students should be able to print.

Please download the GoPrint Pop Up Instructions and GoPrint Manual Run documents for more details.

Employee Computer Refresh Plan

IT + Innovation is implementing a campus-wide computer refresh plan for all employee computers.

View and/or download the refresh schedule.

Lab List 2012-13

The following downloadable file lists the standard software on each workstation in a given lab.

View and/or download the Lab List.

Emergency Notification Alert System

Please become familiar with the new emergency notification process in order to receive messages on your phone via voice or text or via an alternate email.

For Students

Installing Microsoft Office

View and/or download the tutorial.

Accessing UCC Email

Link your college-provided Google account to another Google account.

For Faculty & Staff

Crystal Reports Basic Instructions

Download CMC Quick Guide

Submit a Help Desk Ticket

Need help with your computer, software or other UCC-provided techno-gadgetry? You can submit a help desk ticket at helpdesk.umpqua.edu. Just log in with your network username and password. Then help will be on the way!

Watch the video

Using Gmail and Google Apps

View / download Manage your college provided Gmail in Outlook 2010.

Google Apps in Higher Education.

Purchasing Option for Personal or Home Use Software

Purchase software for home or personal use at a discount rate! Umpqua Community College has a software portal with a vendor that is accessible to students, faculty and staff that have a college-issued email address.

Use this link: http://umpquacc.onthehub.com.

1) Once you are there click "Sign In"
2) Then click "Register"
3) Enter your college-issued email address and click "Continue"
4) Fill out the form and click "Register"
5) Next, you'll get a confirmation email at your college-issued email address
6) Click on the confirmation link. This will take you to were you'll be able to see the special pricing.

Minimum Computer Standards

The information below is provided as recommendation only for personal computer purchases. Computers purchased for professional use by UCC employees and student labs are all procured through the IT + Innovation division.

Minimum Requirements for Apple computers

Mac Pro MacBook 1 MacBook 2
21.5" iMac 13" MacBook Pro (4.5lbs) 15" MacBook Pro (5.5lbs)
Intel Core i5 CPU Intel Core i5 CPU Intel Core i7 CPU
4GB RAM 4GB RAM 4GB RAM
DVD-Burner Drive DVD-Burner Drive DVD-Burner Drive
500 GB Hard Drive 500 GB Hard Drive 500 GB Hard Drive
Mac OS X 10.7 Mac OS X 10.7 Mac OS X 10.7


Minimum Requirements for Microsoft based PCs

Desktop PC Laptop 1 Laptop 2
Dell OptiPlex 13" Dell Latitude (4 lbs) 14" Dell Latitude (5 lbs)
Intel Core i5 CPU Intel Core i5 CPU Intel Core i5 CPU
4GB RAM 4GB RAM 4GB RAM
DVD-Burner Drive DVD-Burner Drive DVD-Burner Drive
250 GB Hard Drive 250 GB Hard Drive 320 GB Hard Drive
Windows 7 Professional Windows 7 Professional Windows 7 Professional