• Peaceful Wishes
  • UCC Thanks Our Community
  • Recovery Website
  • Need to talk?

    Community partners have come together to provide support and sharing with UCC students, faculty and staff.

    Grief sharing and counseling are available on campus, 7:30am - 5pm in the bistro - next to the cafeteria.

    The Community Health Alliance is staffing a 24-hour hotline at 541-440-3532 or 800-866-9780.

  • HNS Live Webcam
  • IamUCC hashtag
  • Iowa Central IamUCC

Campus will be CLOSED Dec 19 - Jan 3 for Winter Break

  • UCC President's Search Forum

    welcome center news

    A community open form will be held to gather thoughts about what would be important traits of the new president.

    Read more ...
  • New Interim President

    Welcome Center WEB

    Board unanimously approves entering contract negotiations with Dr. Walter H. Nolte.

    Read more ...
  • Faculty Lecture Series

    Faculty Lecture Series

    Stimulate the mind and spirit by attending these fascinating 20-minute presentations.

    Read more ...

Front Office Medical Assistant

One-year Certificate

Medical offices need trained professionals to provide front-line administrative support for patients and other healthcare workers. In Umpqua Community College’s Front Office Medical Assistant program, you’ll develop the skills necessary to serve in an entry-level front office or support position.

Specific duties of a front office medical assistant vary depending on the clinic or office, but may include answering phones, scheduling appointments, greeting patients, preparing and maintaining patient records, posting charges, copays, and patient payments.


View / Download Career Pathways information for Medical Office Administration

Gainful Employment

View Gainful Employment information for graduates with the Medical Assistant Certificate.

Catalog Info

Download / View catalog information for Front Office Medical Assistant (Certificate)

Program Requirements

If you do not know how to keyboard, it is recommended you take OA110 your first quarter or prior to entry into the program.

UCC placement testing to identify possible course prerequisites for writing, math, reading, and computer courses. UCC placement testing will determine if prerequisite courses in writing, math, reading, or computers is needed.

Full-time students can typically complete the Front Office Medical Assistant certificate in one year. A minimum 47 credits is needed. This certificate is a pathway into Medical Office Administration AAS degree program for those wishing to continue their education at a later date.

Why UCC?

Why UCCAt UCC, you can earn a variety of certificates and degrees that can enhance your current career or place you in the workforce sooner. Plus, UCC offers:

• Expert faculty dedicated to teaching
• Personal attention and small class sizes
• Online classes


Prospective students should visit Advising and Career Services to get started and then see a program advisor (below) to develop a more focused educational plan.

Debi Gresham - Contact
Associate Professor, Business
Phone: 541-440-7791

Get connected with the UCC community

  • rita-cavin
    Rita Cavin
    Interim President
  • Emery Smith
    Emery Smith
    Social Science
  • Caroline Hopkins
    Caroline Hopkins
    Director of Student Support
  • Honey Mcnamara
    Honey McNamara
  • Tafea Polamalu
    Tafea Polamalu
    Retention Specialist
  • Susan Taylor
    Susan Taylor
  • Dave Stricklin
    Dave Stricklin
    Women's Basketball Coach
  • Jan Woodcock
    Jan Woodcock
    Social Science
  • Kira Oerman
    Kira Oerman
    Recruitment Specialist
  • Jason Heald
    Jason Heald
  • Marjan Coester
    Marjan Coester
    Student Life Director
  • Justin Lott
    Justin Lott
    Academic Advisor
  • danielle haskett
    Danielle Haskett
    Accessibility Services
  • Michelle Bergmann
    Michelle Bergmann
    Director of Financial Aid
  • Stephanie Newman
    Stephanie Newman
    Theatre Arts
  • Melinda Benton
    Melinda Benton