Although the primary responsibility for meeting college cost rests with students and their families, Umpqua Community College recognizes that many individuals cannot assume the full financial burden.
Many types of financial assistance may be available to you, including federal financial aid and scholarships.
Please complete the FAFSA (Free Application for Federal Student Aid) as early as possible each year. Funds are limited and the process can take 6-9 months. For further information, please contact the Financial Aid Front Desk.
Hours & Information
Financial Aid Office
Campus Center Building
Hours: 8 a.m. to 5 p.m. Monday - Wednesday & Friday | 10 a.m. to 5 p.m. Thursday
IMPORTANT! The Financial Aid Office is CLOSED Feb 4-6. There is a drop box in front of the office for students to submit documents.
Please download the Student Financial Aid Award Information Booklet for more information about different types of aid and receiving your funds. The booklet explains your rights and responsibilities regarding financial aid. We highly advise you to print this guide and become familiar with the information. It will help prepare for your visit to the Financial Aid Office.
For the core steps, view / download the Financial Aid Process document.
Apply for Financial Aid
A portion of the costs involved with your college education may need to be financed. Here are the core steps to receiving Financial Aid:
Do you want to read these steps offline? Download the Financial Aid Process brochure.
Please take note of the following code. You will need it when filing your FAFSA. Umpqua Community College school code: 003222
Step 1 ) Fill Out the FAFSA
It is best to apply for a PIN first because there is a waiting period to receive it. If you are a dependent, BOTH you AND your parent/guardian will need to apply for a PIN. This entire process will take a few days to complete and you can apply for multiple PINs on the same day. You DO NOT have to finish this process in order to start your FAFSA. Once you have your PIN, save it in a safe place. You will use it the entire time you are in college.
A new FAFSA (FREE Application for Federal Student Aid) must be filed for each school year. Applying prior to February 1st is recommended. However, applications are accepted throughout the year. The application process takes time with careful attention to each detail. Please work accurately.
For more information about Financial Aid:
Step 2 ) Wait for Notification from UCC
Students will receive an e-mail from UCC’s Financial Aid Office regarding additional requirements needed to complete the application process. Be sure to respond quickly and accurately to assure the best funding opportunities. Applying for financial aid is an involved process. Please allow 8-12 weeks once you have turned in all requested documents until an award notification.
The Financial Aid Office sends all communications to your college-provided gmail address once the FAFSA is received. This email serves as notification that the application has been received and there are now requirements posted to your Student Account.
Step 3 ) Log in to Student Account
Sign in using your Student ID (800xxxxxx) and password (First time users can use their birthdate as the password - MMDDYY). Select the "Financial Aid" tab and click on "Eligibility" then click on "Student Requirements" to learn what documents must be provide to the Financial Aid Office in order for an award to be processed.
For Financial Aid to be awarded, students must be admitted to UCC, satisfy student requirements, and meet the Financial Aid Satisfactory Academic Progress Policy.
Step 4 ) Submit Required Documents
It is important for students to satisfy all Financial Aid requirements prior to the payment deadline set for the term for which you are registered. If requirements are not met, payment arrangements need to be made for the term. Until students have been awarded they should continue to monitor their requirements. The awarding period may take 8 to 12 weeks and up to 16 weeks during peak times.
Step 5 ) Review of Student File
Students may be asked to submit additional documentation or to clarify certain information. If necessary, the Specialist will make corrections to the FAFSA information with the Federal Processor (Corrections may take up to 5 working days to process).
Step 6 ) Award Process (If Eligible)
When your student file has been processed, you will receive an Award Notification Letter in your Student Email. Read this letter carefully, even if the award is blank, it contains important information about your award. Students must accept their award within 14 days from the date of offer. If you have any questions or special circumstances, stop by the Financial Aid office during our business hours (see current hours).
Step 7 ) Receive Funds
Awarded funds are issued on a term by term basis. Awarded students tuition and fees will be held until financial aid disbursement is made. Financial aid balances are direct deposited or mailed at the end of the second week of the term and will continue throughout the term as additional disbursements are made.
Satisfactory Academic Progress
UCC is required by federal and state law regulations to define standards of satisfactory progress that students must maintain in order to continue to receive financial aid. Satisfactory Progress is monitored each term. Refer to UCC's Satisfactory Academic Progress policy. For questions regarding the policy, stop by the Financial Aid Office during regular office hours. Students may appeal a Satisfactory Academic Progress suspension. An appeal requires written documentation explaining why the student was not able to meet the standards. Also, the student must meet with an academic advisor and provide a written plan which is thoughtfully constructed to produce improved academic performance. Advising referrals are issued by the Financial Aid Office.
Repayment of Financial Aid Funds
If a student withdraws, stops attending, or receives all F grades they may be required to repay a portion of the financial aid received. Federal regulations require a college to perform an R2T4 calculation to determine the amount of any unearned aid the student received that needs to be returned to the federal programs. It is a UCC policy that students will need to reimburse the college for any amounts returned. Students will not be able to receive additional financial aid through UCC for a subsequent term until this amount is paid in full. If a student is enrolled in courses for any terms and required to repay a portion of their financial aid following the R2T4 calculation, they will be held responsible for paying for 100% of any and all charges on their student account including, but not limited to tuition, fees, and bookstore charges.
Umpqua Community College complies with all state and federal requirements regarding the confidentiality of students records. In general, the Family Educational Rights and Privacy Act of 1968 prohibits us from releasing information to anyone other than the identified student without the written release of that student.