Front Office Medical Assistant
Medical offices need trained professionals to provide front-line administrative support for patients and other healthcare workers. In Umpqua Community College’s Front Office Medical Assistant program, you’ll develop the skills necessary to serve in an entry-level front office or support position.
Specific duties of a Front Office Medical Assistant vary depending on the clinic or office, but may include answering phones, scheduling appointments, greeting patients, preparing and maintaining patient records, posting charges, copays, and patient payments.
Full-time students can typically complete the Front Office Medical Assistant certificate in one year. A minimum 47 credits is needed. This certificate is a pathway into Medical Office Administration AAS degree program for those wishing to continue their education at a later date.
Students not knowing how to keyboard should take OA110 their first quarter or prior to entry into the program. UCC placement testing to identify possible course pre-requisites for writing, math, reading, and computer courses. UCC placement testing will determine if pre-requisite courses in writing, math, reading, or computers is needed.
Medical Terminology I (MED111)
Medical Office Procedures I (MED220)
10-Key Calculators (OA131)
Customer Service (BA165)
Administrative Office Professional (OA115)
Records Management (OA116)
Intro to CIS (CIS120)
Keyboarding Skill Enhancement (OA124A)
Medical Terminology II (MED112)
Medical Office Procedures II (MED221)
Health Insurance Concepts (MED230)
Psych of Human Relations, (PSY101) or Listening (SP105) or
Interpersonal Communication (SP218) or Small Group Discussion (SP219)
Business Math I (BA180) or Intro to Algebra (MTH060) or Math for Med Asst. (MED060)
Medical Office Procedures III (MED222)
Introduction to Expository Writing (WR115 or higher)
CWE Seminar I (CWE161)
Electronic Health Records (MED140)
For more information about this program, contact:
To get started in the program, visit UCC’s Advising and Career Services Center