Help Desk Portal
The Help Desk Portal is setup to accept service requests from UCC employees for:
- Facilities Maintenance
- Computer Hardware & Software Help
- Institutional Research Data Requests
You can submit a help desk ticket at helpdesk.umpqua.edu. Just log in with your UCC network username and password. Then help will be on the way!
View / download instructions to Submit a Help Desk Ticket.
View / download instructions to Submit an IR Help Desk Ticket. New!
Forwarding College Gmail (Student Email)
Students! Stay up-to-date on important college dates and events. The college communicates with you through your Student Email. Learn how to forward your Student Email to the email account that YOU use.
For students, Umpqua Community College has a Help Desk to assist you. If you need help with a technical issue, contact us.
Myles Feral - Contact
Help Desk Technician
Hours: 7:30 a.m. to 4:30 p.m. Monday - Friday
(Calls after 4pm are forwarded to the desktop support staff)
View / download Fowarding Employee Gmail to Outlook (for faculty & staff)
View / download Manage your college Gmail in Outlook 2010. (for faculty & staff)
View / download Installing Microsoft Office